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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, please accept an error of 1-2CM

 

How long will the shipment be made after placing the order?

Customized orders will be shipped approximately 7 days after placing the order, with air freight taking 7-15 days for delivery and sea freight taking 25-35 days

How to send customized information？

Customized orders need to be sent to us with the customized name and date. You can choose to fill in the remarks in the order or send us an email.

 

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Refund details

Refunds are allowed before shipment, and we will not allow returns or refunds for customized products if there are no quality issues after shipment

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